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Amazon River Tea Company LLC (“Amazon River Tea Company”, “us”, “we”, “our”) provides a variety of Services which may include but are not limited to operating the https://www.amazonrivertea.com/ website, mobile sites and/or apps (the “Site”, “Sites”, “Website”, or “Websites”), and offering products for sale. We take the privacy and information of our users (our “Citizens”) very seriously. To that end, we have this Privacy Policy that describes how we collect, receive, use, store, share, transfer, and process the personal information you provide on our Websites, as well as personal information we may receive from third parties. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. You acknowledge that this Privacy Policy is part of the Website’s Terms of Use and you agree that using this Site signifies your assent to The Republic of Tea’s Privacy Policy.
We reserve the right to modify this Privacy Policy, and our Terms of Use at any time and without advance notice, so please review it frequently. If we make material changes to this Policy, we will endeavor to notify you here, by email, or by means of a notice on our home page prior to the change becoming effective. If you do not agree to abide by this Privacy Policy and our Terms of Use please immediately exit the Site and stop using the Services.
The terms used in this Privacy Policy have the same meanings as in our Terms of Use , unless otherwise defined in this Privacy Policy.
If you are a resident of California, please see the Rights of California Residents section below. Any terms defined in the California Consumer Privacy Act (the “CCPA”) (Cal. Civ. Code Section 1798.140) have the same meaning when used in the Rights Under the California Consumer Privacy Act (the “CCPA”) section below.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
We collect the following personal information from you:
Contact Information such as name, email address, mailing address, and phone number
Billing Information such as credit card number and billing address
Unique Identifiers such as Citizen name, account number, and password
We also collect the following information from you:
Contact Information such as name, email address, mailing address, and phone number
Billing Information such as credit card number and billing address
Unique Identifiers such as Citizen name, account number, and password
We use this information to:
Fulfill your order
Send you an order confirmation
Send you requested product or service information
Respond to customer service requests
Administer your account
Send you a catalog
Send you a newsletter
Send you marketing communications
Administer contests and sweepstakes you entered and notify you if you won
Respond to your questions and concerns
If you opt in to receive SMS or MMS from us, we will send you information about promotional offers and reminders about your cart. We may use information collected based on your actions while on our sites and may send messages such as cart abandon messages by using cookies.
We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We will not share your information with third parties for a purpose that is materially different from the original purpose(s) without your consent.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We share personal information with third party marketing partners for commercial purposes. You may request that your personal data not be shared with third parties by emailing Customer Support at sales@amazonrivertea.com.
Amazon River Tea has implemented a variety of security measures to maintain the safety of your personal information. Amazon River Tea has implemented internal policies and controls to restrict access to your information to employees who have special secured access rights. When you place orders or access your personal information, your session will take place on a server utilizing security access controls.
Your e-mail address is used to create and identify your account on Amazon River Tea Website. Your e-mail address is also used by Amazon River Tea to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Website, new tea products and special offers or promo code coupons that we think you’ll find valuable.
If you would rather not receive this information, or would like to opt-out of receiving email of this kind, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of Citizens who receive notices of new functionality, services, special offers, newsletters, and promotions. You may also unsubscribe from this kind of email by visiting our unsubscribe page and entering your email address.
We, Amazon River Tea, and our partners, use technologies such as cookies or similar technologies to analyze trends, administer the Website, track Citizens’ movements around the Website, and to gather demographic information about our Citizen base as a whole. Citizens can control the use of cookies at the individual browser level. Please note that if you choose to disable cookies, it may limit your use of certain features or functions on our Website. We use third parties to improve our ability to identify visitors to our Website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, hashed versions of email addresses, and/or certain HTTP header fields captured from your visit. We, and third parties, use this information to obtain more information about our visitors and reach out to them through other channels, such as email, direct mail, sms, mms, digital, and/or other marketing channels. You have the right to opt-out of this activity. To opt-out, please email Customer Services at Sales@AmazonRiverTea.com
The Amazon River Tea uses a number of analytics tools for the purposes of marketing and improving the services. Be advised that choosing to opt-out may impact your ability to use some of the services where those tools are directly necessary for said services. Below is a list of general opt out tools which can opt you out of a wide variety of tracking and behavioral targeting across the internet, and an additional list of specific opt out tools certain companies offer for their own tracking, such as Google and Facebook.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
Our Website includes widgets, which are interactive mini-programs that run on our Site to provide specific services from another company (e.g., displaying the news, opinions, music, etc.). Personal information, such as your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. For instance, our Site may allow social media platforms, such as Facebook®, Twitter®, and Pinterest® to host plug-ins or widgets on our Website. These social media platforms’ data collection and handling practices are defined by those platforms, and not by this Website. Information collected by these widgets is governed by the privacy policy of the company that created it, and not by The Amazon River Tea or this Privacy Policy.
Our Site includes links to other websites whose privacy practices may differ from those of Amazon River Tea. For example, we allow social media platforms, such as Facebook®, Twitter®, and Pinterest® to host “share,” “like,” or similar buttons that collect data on our Website. These social media platforms’ data collection and handling practices are defined by those platforms, and not by this Website. If you submit personal information to any of those sites, your information is governed by their privacy policies, and not by Amazon River Tea’s Privacy Policy. We encourage you to carefully read the privacy policy of any website you visit.
To have your email address removed from our list of addresses that receive information about new products, service, sales, and promotions, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions. Alternatively, if you have created an account with The Amazon River Tea, you can also remove your email address from our list of addresses that receive information about new products, service, sales, and promotions by unchecking “Email Me” while placing your next order. You may also unsubscribe from our email list by visiting our unsubscribe page and entering your email address.
PLEASE NOTE: It can take up to 8 days to process this request so you may get another email from us. Thank you in advance for your understanding.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at sales@amazonrivertea.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements. For information regarding further rights related to California residents see the additional sections below.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We are a general audience site, and we do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a Site user is under age 13, we will promptly delete any personal information in that user’s account.
We also do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information or is using our Website without your supervision or consent, please contact us so that we will be able to take the necessary actions.
While we use external services which may store IP addresses for the purpose of maintaining site security and blocking hacking attempts, we do not collect or store any associated personal information and have no way of connecting said data to any specific person, such as a child under the age of 13.
Neither Amazon River Tea, nor our website, respond to Web browser “do not track” signals or other mechanisms that provide Citizens with the ability to exercise choice regarding the collection of personally identifiable information about a Citizen’s online activities over time and/or across third-party websites or online services. To the best of our knowledge, no third parties outside this Privacy Policy are collecting personally identifiable information about your online activities over time and across different websites when you use this Website.
Once you opt-out request is processed, we will not disclose your personal information to third parties for those third parties’ direct marketing purposes. To opt-out, please contact sales@amazonrivertea.com.
California law requires businesses to disclose information regarding the rights of California residents pursuant to the CCPA. Any terms defined in the CCPA (Cal. Civ. Code Section 1798.140) have the same meaning when used in this section.
The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The business or commercial purpose for collecting or selling personal information;
The categories of third parties with which we share personal information;
The categories of personal information about you that we have sold and the categories of third parties to which the personal information was sold;
The categories of personal information about you that we have disclosed for a business purpose and the categories of third parties to which the personal information was disclosed;
The specific pieces of personal information we have collected about you.
You may request the disclosure of the information listed above by submitting a request to sales@amazonrivertea.com. Such a request may be referred to as a right to know request. Pursuant to California law, we will verify your identity before complying with any such request.
You have the right to request that we delete any personal information about you that we have collected from you, and that we direct any service provider to delete such personal information from its records. Such a request may be referred to as a request to delete. However, pursuant to the CCPA, your information may not be deleted under certain circumstances, including where maintenance of your personal information is necessary to: complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, to provide a good or service that you requested or that is reasonably anticipated within the context of your ongoing business relationship with us, or to otherwise perform a contract between us and you; to detect security incidents, protect against or prosecute fraudulent or illegal activity; to enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; to comply with a legal obligation; or to otherwise use your information internally in a lawful manner that is compatible with the context in which you provided the information. For more information about these and other situations in which we may not delete your information, please see Cal. Civ. Code Section 1798.105(d).
You may request the deletion of your information by submitting a request to sales@amazonrivertea.com. Before deleting your personal information, we will verify your identity, as required by the CCPA.
You have the right, at any time, to direct us not to sell your personal information. This right may be referred to as the right to opt-out. You may opt-out of the sale of your personal information by submitting a request to sales@amazonriverteatea.com. If we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent, we may deny the request. You may use an authorized agent to submit a request to opt-out on your behalf. To do so, you must provide the agent with written authorization. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.
You may use an authorized agent to submit a right to know, right to opt-out, or a right to delete request. To use an authorized agent, you must provide the agent with written authorization. In addition, you may be required to verify your own identity with us. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. Such requirements, however, will not apply where you have provided the agent with power of attorney pursuant to Cal. Prob. Code Sections 4000 to 4465.
In the preceding 12 months, we have collected the following categories of personal information about California residents from the following sources and for the following purposes. The CCPA requires that we refer to specific categories of personal information enumerated in the CCPA. We may collect only certain pieces of personal information described in a given category and may not collect certain pieces of personal information described in each category.
